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One of the most important things I do as a U.S. Representative is help people with federal problems. Although I cannot override the decisions made by a federal agency, I can often intervene on a person's behalf to answer questions, find solutions, or just cut through the red tape. Below you will find a list of agencies that I can help you with. However, regardless of which agency you need help with, I need a completed privacy authorization form to comply with the provisions of the Privacy Act. Please download this printable version of the privacy authorization form and then fax or mail to the address listed under the agency from which you are seeking assistance.

Please click here to request help with a federal agency in addition to sending in a signed privacy authorization form.

Which agency do you need help with?

Education Department

FCC - Federal Communications Commission

Housing and Urban Development

U.S. Citizenship and Immigration Services

Internal Revenue Service

Department of Labor

Medicare

Military

Office of Personnel Management

Passport Service

Postal Service

Social Security Administration

State Department - Visas

Department of Veterans Affairs

Our Locations

  • Washington, DC Office

    for questions about policy, issues, legislation, or Rep. Norman's votes in Congress

    319 Cannon HOB
    Washington, DC 20515
  • Rock Hill Office

    for assistance with departments or agencies of the federal government.

    454 South Anderson Rd.
    Suite 302 B
    Rock Hill, SC 29730
  • Gaffney Office

    for assistance with departments or agencies of the federal government.

    Cherokee Admin. Building
    110 Railroad Ave.
    Gaffney, SC 29340**
    • Hours: 9am - 4pm
      every Thursday
    • **Not a mailing address
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